I did not receive a tracking number for my order?

If you have not received a tracking number after the 2-5 business day order processing and shipment timeframe, please contact us at

My purchased item(s) do no fit, can I return them for a refund?

We do accept returned items in its original condition for a full refund, however the buyer is responsible for all shipping charges for the return of the item.  Once Glamour Crate receives the returned item, a refund will be issued within 1-3 business days.  

Will you restock sold out items?

If you are interested in purchasing an item that has sold out, please contact us at

I did not receive my item, it was lost or stolen.

If you did not receive your item due to it being lost or stolen in transit, please contact your local postal carrier to file a claim.  

Collabs and Reviews

If you are interested in a collaboration or would like to review our products, please contact us at